Microsoft Certified Professional
Managing and Maintaining a Microsoft Windows Server 2003 Environment 70-290
Contact Page for official Microsoft Certification transcript requests.
Global Resources
Providing Information Technology professionals for consulting, permanent and project-based requirements.
Short term contracts.
Crossloop Certified
What does ‘CrossLoop Certified’ mean?
A CrossLoop Certified Helper is a technical support professional who has been tested and verified to meet the criteria in our standard certification process. This includes a background check performed by an independent authority. The Helper has passed a test to confirm they can deliver high quality service. In addition, the Helper has previously worked successfully providing technical support to customers and is knowledgeable about CrossLoop’s procedures and policies.
Network+
Network+ 2009 Certificate. Use the contact page to ask me for a verification of credentials from CompTIA.
GO2IT Group
The Go2IT Group is a full service nationwide information technology staffing and services firm.
Short term contracts.
CompTIA A+ Certification
Use the contact page to ask me for a verification of credentials from CompTIA.
Click on the badge to find out more about the A+ Certification.
oDesk
Odesk is a great resource for freelancers and if you want to hire freelancers in a myriad of jobs and skills. Web designers, programmers and even administrative assistants. There are tests involved in their certifications, you don’t just say you’re qualified and get these. They’re linked to my profile on oDesk where I can be hired.
Remote Computer Support
Using remote support technology at Crossloop.com I receive email and Skype requests for support and assistance. I can assist in any issue that can be supported remotely and assist in problem solving over the phone when remote assistance isn’t possible. I am knowledgeable in XP and Vista optimization and troubleshooting issues. I also assist in installing and supporting Wordpress, OpenX and other server side scripts.
Life on the Road
Managing Editor and Webmaster for Life on the Road. A trucking industry multi-author blog sponsored by International Trucks. I not only contribute and edit content, I also recruit writers from the trucking industry and manage the website. I approve any design issues and manage backups and user administration.
Employment History
2008 – Present
Self-Employed
Computer Remote Support
Users email for support and I troubleshoot PC, XP, Vista and Office problems using remote desktop software. I remotely troubleshoot computer hardware and software problems and I also help customers with their hosting and domain problems. I install WordPress and other programs with FTP clients. I also install and support OpenX adserver for Internet Marketing professionals.
2008 – Present
Student College of Southern Nevada
Pursing an AAS Degree in Computer Technology and Information Technology. Classes in Windows XP and Vista, PC hardware, networking installation and troubleshooting, including the required general education classes.
2007 – Present
Managing Editor / Webmaster
International Trucks, Inc
Life on the Road
I am the Managing Editor for a multiple author blog for International Trucks, Inc. My main duties include recruiting writers, editing and contributing stories. I also support the WordPress site, ensuring backups of SQL databases and files are automatically done. I make modifications to the PHP, HTML and CSS to customize the website and I approve all other changes and implementations.